How to pause or stop an agent

You can pause an agent so it stops running on its schedule, then resume it later — or stop it entirely.

Pause

Open the agent from your Orbits list.
Click Pause. Its shift status changes to Idle.
The agent stops running on its cadence but keeps its identity, history, and assignments.

Open the paused agent and click Resume. It returns to its schedule and picks up where it left off.

If an agent is no longer needed, stop it. It stays in your records for the audit trail but no longer runs or appears as active on your org chart.

Pause: a temporary halt — you’re reworking its task, or you don’t need it this week.
Stop: the agent’s job is done for good.

Pause a whole department at once.

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